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Ascend PR

Ascend is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide a seamless online experience that complies with applicable federal, state, and local accessibility laws in Virginia and Florida.

 

Legal Compliance

Federal Law: Americans with Disabilities Act (ADA)

Under Title III of the ADA, public accommodations—including private businesses that serve the public—must ensure their websites are accessible to individuals with disabilities.

 

While the ADA does not specify technical standards, courts often reference the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the benchmark for compliance. Acquia+1Disability Rights Florida+1Wikipedia+4flcourts18.org+4Disability Rights Florida+4

 

Virginia State Law

Virginia mandates that all public-facing websites comply with the Virginians with Disabilities Act and the Virginia Human Rights Act. Each covered entity must designate a Digital Accessibility Coordinator responsible for ensuring compliance and developing an accessibility policy. This policy must include procedures for identifying and addressing accessibility barriers and a grievance process for resolving complaints. 

 

Florida State Law

Florida requires all state government websites to comply with Section 508 of the Rehabilitation Act, which aligns with WCAG 2.1 Level AA standards. Additionally, private businesses with an online presence must ensure their websites are accessible, as failure to do so may result in legal action under the ADA. flcourts18.org+1Florida Supreme Court+1Acquia

Accessibility Standards

We aim to meet or exceed the following standards:

Ongoing Efforts

We are committed to continuous improvement and regularly audit our website for accessibility issues. Our development team works to remediate identified barriers promptly. We welcome feedback from users to help us enhance accessibility.

Contact Information

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

To report an accessibility issue or file a grievance, please use our online form on our contact form. We will acknowledge receipt of your concern within [7] business days and aim to resolve it within [30] business days.

Accessibility Statement

This statement was last updated May 2025.

 

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What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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